Frequently Asked Questions
tez88 FAQ — Answers to All Your Questions
From opening an account to deposits, withdrawals, games, and bonuses — find detailed answers to all common questions about tez88 here.
tez88 is a safe and reliable online betting and casino platform for Bangladesh. Our Bangladeshi players ask many questions every day — from creating an account to depositing money via bKash or Nagad, cricket betting, slot games, bonuses, and safe gaming. On this page we have provided honest and complete answers to all those questions. If you cannot find your question here, contact us via 24/7 live chat.
Account and Registration
To open an account at tez88, you need an active mobile number and a valid email address. Enter your name, date of birth, and a password of your choice in the registration form. Please note that the tez88 platform is only for those aged 21 or above. Each person may open only one account.
After registration, tez88 will send a verification code to your mobile number or email. Once you enter that code correctly, your account will be activated. In some cases, you may need to submit an identity document (NID or passport) before a large withdrawal — this is to ensure the security of your account.
Click the "Forgot your password?" option on the tez88 login page. Enter your registered mobile number or email and a reset link or code will be sent to you. Use it to set a new password. For security, use a mix of numbers, uppercase letters, and symbols in your password.
No, only one account per person is allowed at tez88. Opening multiple accounts is a violation of our terms and conditions and may result in account suspension or termination. If you have any issue with your account, contact us directly via live chat.
Yes, tez88 is fully mobile-friendly. Simply visit tez88.cam from any Android or iOS browser, log in, and play games. There is no need to download a separate app — you can enjoy all features directly from a mobile browser.
Deposits and Withdrawals
tez88 currently supports the most popular payment methods in Bangladesh: bKash, Nagad, Rocket, and bank transfer. All of these methods are secure and processed quickly. Choose the method you are familiar with and transact with ease.
The minimum deposit amount at tez88 is ৳100 (one hundred taka), and this applies to all payment methods — whether bKash, Nagad, Rocket, or bank transfer. Start with a small amount and build your confidence gradually.
Money deposited via bKash, Nagad, or Rocket generally appears in your tez88 account within a few minutes. Bank transfers may take slightly longer. You will receive a confirmation message once the transaction is complete.
The minimum withdrawal amount at tez88 is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 10 to 45 minutes. If your account verification is complete, the process will be even faster.
tez88 itself does not charge any extra fees. However, your mobile banking service or bank may apply their own transaction fees. Make sure you are aware of your payment provider's fees before making a deposit or withdrawal.
Yes, withdrawals from tez88 to Nagad are fully supported. Go to the withdrawal page, select Nagad, and enter your registered Nagad number. Make sure the withdrawal number matches the number registered to your account.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches at tez88, first go to the sports betting section. Select cricket, then browse current or upcoming BPL matches. You can bet on various markets including match winner, top run-getter, and wicket-taker. Enter your amount on the bet slip and confirm.
RTP (Return to Player) is a statistical rate that indicates what percentage of total bets a game returns to players over the long term. For example, a 96% RTP means that on average ৳96 may be returned for every ৳100 wagered — however, this is an average across many thousands of spins, not a guaranteed result for a single session.
tez88's live casino section offers games run by real dealers — such as live roulette, blackjack, baccarat, and other games from Ezugi or Evolution Gaming. Through live video streaming, you can experience a real casino atmosphere from the comfort of your home. Make sure you have a good internet connection.
Yes, tez88 only offers games from reputable game providers — such as Pragmatic Play, PG Soft, JILI, and Spribe. These providers are tested by independent auditing bodies and their games use certified RNG (Random Number Generator), which keeps results completely random and unbiased.
Yes, tez88 offers live in-play betting on IPL, T20 World Cup, and other international cricket tournaments. Markets are updated over-by-over during the match, giving you a dynamic betting experience. Go to the cricket page to see live events.
Bonuses and Promotions
New players at tez88 receive a 100% welcome bonus on their first deposit, up to ৳5,000. This means if you deposit ৳5,000 you will receive another ৳5,000 as a bonus — giving you a total of ৳10,000 to start with. The wagering requirement for this bonus is 25 times.
A 25x wagering requirement means you must wager 25 times the bonus amount before you can withdraw bonus funds. For example, if you receive a ৳5,000 bonus, you will need to place a total of ৳125,000 in wagers before you can withdraw. Contribution rates may vary across different games.
The tez88 VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum. You can move up to higher tiers through regular play and activity. Weekly cashback goes up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum.
Under the tez88 VIP program, weekly cashback is automatically added to your account at a set time each week. The cashback amount depends on your VIP tier and your total wagers for that week. Cashback is credited directly to your balance with no additional conditions.
The welcome bonus can generally be used on most games including slot games, cricket betting, and live casino. However, different games contribute at different rates toward the wagering requirement. Check the bonus page or live chat support for detailed terms.
Security and Responsible Gaming
Yes, tez88 keeps all your personal and financial information secure using SSL encryption technology. We never sell or share your information with third parties. To view our detailed privacy policy, visit the Privacy Policy page.
Yes, tez88 is only for those aged 21 or above. You will need to confirm your age at the time of registration. Minors have no way to open an account and age may need to be verified during the verification process. Responsible gaming is our top priority.
Yes, tez88 offers a self-exclusion option. You can temporarily suspend your account for a set period or for the long term. To use this feature, contact our 24/7 live chat support. To learn more about responsible gaming, visit our Responsible Gaming page.
If you notice any unusual activity on your account, change your password immediately and notify tez88 support. Contact us via 24/7 live chat or email at [email protected]. Our security team will take prompt action.
tez88 places the highest importance on responsible gaming. We offer deposit limit setting, self-exclusion, and gaming break options. If you feel that gaming is having a negative impact on your daily life, please contact our support team or a professional counsellor.
The tez88 customer service team is available 7 days a week, 24 hours a day, to assist in Bengali. Click the live chat button at the bottom right of the site for instant help. To contact by email, write to [email protected].
Still have questions?
Our Bengali-speaking support team is by your side 24/7. Contact us via live chat for any issue or log in to tez88 for direct assistance.